Keeping Your Free Account Active
Free accounts take up hardware resources. It costs and also affects performance of other users. While we are happy to see teams benefit from our free plan, we do not want wastage. That's why we clean up inactive free accounts regularly.
Everyday your free account will be checked to see if it has less than five (5) test run results created in the prior 90 days. If yes, your account is considered dormant and deleted.
This requirement is liberal and intended to delete only inactive accounts. For a QA team, adding 5 results in 90 days should be quite routine. If you use the software regularly, you should have nothing to worry about. Note that we are referring to a test run result not a test run. To reiterate — a result is added on a test case in a test run.
Let's say that your team added a test run result 10 days ago, 20 days ago, 30 days ago and 40 days ago, 50 days ago, 60 days ago, etc. You account will be considered active since your account has more than 5 results in the last 50 days.
On the other hand, let's say that your team added a test run result 10 days ago, 30 days ago, 60 days ago and 70 days ago, 100 days ago, 120 days ago, etc. In this case, the system would find only 4 results in the last 90 days and hence your account will be deleted.